Since 2000

Our Team is our Lifeblood

Established in 2000, Bayset is an energetic Australian-owned business providing solutions to the Waterproofing, Flooring and Concrete Repair industries. We operate along the Eastern seaboard from Queensland to New South Wales, ACT and Victoria.

Our senior technical team have over 230 years of hands-on experience in all areas of the building envelope, from the basement to the rooftop and works with many international technically advanced companies to provide warranted solutions in our field of expertise. With local, knowledgeable, well-trained staff, Bayset prides itself on providing practical solutions for all your difficult problems.

Our mission is to be the partner of choice supplying end users in the waterproofing, flooring, tiling & concrete repair markets with unsurpassed customer service, outstanding value, and first-class technical advice.

Unsurpassed Customer Service

  • We have the right product, in the right place, always.
  • Our team care and have a strong personal desire to please others.
  • We treat others as we wish to be treated.
  • We don’t say no. We always find a solution.

Outstanding Value

  • We have a product offering that enables our customers to be competitive in their chosen fields. Leading brands at industry-competitive pricing with industry-leading information.
  • We deliver added value to our customers with joint marketing initiatives.

First Class Technical Advice

  • We have a well-trained team with a high level of product knowledge
  • All customers have access to BAYTEC training courses to enable them to keep abreast of new developments in products, systems and industry standards.
  • All customers have access to onsite Bayset technical support.

Showrooms and dedicated training areas are an important part of the Bayset offer, allowing our customers, suppliers, and team to interact and learn from our industry experience. We provide continued professional development for architects and engineers and facilitate product training days throughout the year. These are held in our purpose-built wet area training rooms and classrooms.

You and your team did a fantastic job, it is so encouraging to find people who are so passionate about making the industry better. Thank you for your generous hospitality and sharing of knowledge! I know it was a valuable experience for our grads, and would no doubt be for a number of others.

Andrea Taylor - HR/Safety Coordinator

Great to work with [Bayset] on specs for up-and-coming commercial jobs. Their knowledge of all the Bayset products is great. It gives the builders confidence in all aspects of Waterproofing and helps with securing big contracts that we are tendering for on the coast.

Ashley Sellman

Good prices for quility products and great advice.

Scott H

What an amazing company to deal with. Honestly it’s the best customer service I’ve received in a long time. [They] were so patient and knowledgeable and explained the correct process and products that I needed to use for my home project. [They] then emailed me with some professional tradesmen who could assist me if I needed it. I couldn’t recommend these guys any higher.

Cale Beach

I recently visited and found [Bayset] to be very knowledgeable and helpful in solving our shower drain problem and spent a lot of time giving useful tips. Thank you.

Gray Moritz

Love working with the guys at Bayset. [Their] reps [are] always so helpful and fantastic for deliveries! Thanks, guys.

Rylee Smith

Bayset guys are always tons of fun in the store. Being an apprentice I’m still learning but [They] have taken so much time to help me learn about the products. I appreciate all the time guys!

Callan Smith

Most helpful guys for anything waterproofing! [They] will take care of anything I need. no matter what it is or where I am, I can always rely on them! Thanks, guys.

Damien Smith

Best bang for your buck, helpful staff. Been dealing with one of the reps there for a while, always helpful in offering fair prices and advice. 👍

Andrei Ciui

The new branch manager is a breath of fresh air! Super helpful and great customer service; that also goes for the other employees too. Highly recommend.

Sunny Sunflower

Couldn't be happier with the service at Bayset. Staff are very knowledgeable [They] were super helpful with getting the right products for the job.

Jacob Cramp

Highly recommend [Bayset] if you need anything to do with a tiling job. Big shout out to [Them] for [Their] outstanding service, was in a big pickle renovating my mum's bathroom and [They] went above and beyond to help with all the details, products and finishes. Would have been up the creek if it was not for [Bayset]. Thank you so much [Bayset] you're a bloody champion & all the other lads are a friendly bunch too.

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